Hotel Looshaus am Kreuzberg

The location as well as the building are very beautiful, however the owner is as moody as they come and often unfriendly to the guests and unfortunately some of the staff have learned from him. We went there a total of 6 times on the past three years. If you don't make a reservation and simply ask for a table (while there are clearly several tables free during off hours) you will get a lecture of how you should always make a reservation and you should feel incredibly lucky to be able to get a table there. It's annoying because this place is rarely full outside of the weekend and reserving a table is pretty much pointless. Today the owner told us to go to a table outside even though there were several free tables inside. Once we sat down outside the waiter started complaining why we didn't take a table inside, even though there were several people already sitting and eating outside. Only after we explaoned that the owner has asked us to use the outside table he begrudgingly decided to serve us. However by that time our mood was beyond wanting to eat there or even discussing anything with the staff and we left. Absolutely unprofessional and rude, this was our last visit.

Personally we found that food recently was not always at the best range/quality (we've been coming 5 times in 2 years so far, each time different). We got a Wiener Schnitzel worse than in a more moderate priced & "am Boden" restaurant... Unfortunately a worse service recently damaged the atmosphere (waiters in such a place should be instructed that ladies must be served first and guests should not get "jumping" dishes over their heads & crossing other neighbouring guests, as it often happened).The positive fame of this place goes mainly to the historical tradition(Arch. A.Loos built it for a family) & to the breathtaking view, but only if you seat outside (Summer) or next the large main window. Rooms are nothing exceptional for the charged price & standard.

A beautiful retreat to spend a night in the outdoorsy Semmering region, and a true architectural jewel that shines in its simplicity. The rooms are comfy and the view on the surroundings is breathtaking. The food was great (supper and breakfast) and the wine selection satisfactory. The service did not leave anything to be desired. I removed one star because we booked one specific room famous for its architectural value, and upon our arrival we were told that the room had been "mistakenly" given to another couple (that paid for three nights). We considered leaving to return another time, but we finally decided to stay even though our replacement room had a shared bathroom... All in all a satisfactory experience. We will definitely return to try the room we had planned to stay in, in the first place.